Charger & Compatibility
NeoBlade Support
Everything You Need to Know About NeoBlade!
What chargers does NeoBlade support? Will a 100W charger damage it?
NeoBlade supports any Type-C PD charger of 20W or higher that includes a 12V PD profile. Even if you use a 100W charger, PD negotiation ensures that only the required 12V profile is used, so the device will not be damaged.
Cable requirement: PD Type-C.
Turbo Dock & Charging
The battery is in the dock but the LEDs don’t blink—why won’t it charge?
- Dock self-test: When powered on, both LED rows light for ~2 seconds and then turn off. This indicates normal status.
- Contact seating: Ensure the battery pins are fully aligned with the dock’s spring pins. Press the battery firmly.
- Check for obstructions: Verify that dock pins aren’t broken or blocked by debris.
- Contact oxidation: Clean the battery contacts with an alcohol wipe to remove oxidation.
The main unit in the dock doesn’t show charging—what should I check?
Confirm the charging pads on the main unit are clean and free of dirt or debris.
How long does a full charge take?
About 30 minutes for either the main unit or the battery pack.
Video Tutorial
