Pre-orders are expected to ship in mid-January 2027.
Please allow additional time for delivery, which varies by
destination and shipping method.
Earn double points on eligible products during the pre-order
period. That's
10% back in points on the amount paid for
eligible items.
Eligible products include the HOZO Hobby Knife, HOZO Hobby Knife Set,
and HOZO Hobby Knife Set with Standard Blades. For combo purchases,
double points apply only to the Hobby Knife portion.
View Pre-order Event Details
You can cancel your pre-order for a refund at any time
during the pre-order period. Just contact our support team.
Tap the customer support button in the bottom-right corner of
this page to start a live chat. We're available on business days
from 9:00 AM to 6:00 PM (HKT). You can also
Email Us
anytime.
We usually reply within minutes during business hours. Messages
received on weekends or public holidays will be answered
within 48 hours.
Eligible items can be returned within 14 days of
delivery, subject to the item condition requirements
and other terms in our Return & Refund Policy.
View Return & Refund Policy
Orders of US$180 or more qualify for
free standard shipping to eligible destinations. Express shipping and
weight-based standard shipping options are excluded.
Shipping fees are calculated at checkout based on your destination
and selected shipping method. See our Shipping Policy for estimated
transit times, available services, and delivery restrictions.
View Shipping Policy
Eligible HOZO products come with a one-year limited
warranty covering manufacturing defects. See our
Warranty Policy for coverage details and exclusions.
View Warranty Policy