Read more about MEAZOR 3D
FAQ MEAZOR 3D

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1. What is the Laser Distance measurement range? What is the accuracy?
In the ideal circumstances: the laser measure ranges from 0.3ft-131ft ( 0.1m- 40m ), and the measurement accuracy stands ±1/16 in (±2mm). Non-ideal circumstances: such as outdoors with strong light, or under a bad reflective surface, the error will be superimposed with a maximum +- 1‰ of the measurement distance. -
2. How many scales are supported by the Roller Ruler scale measurement?
The currently supported ratios are 4 built – modes with 57 scales. -
3. How much data can MEAZOR 3D store?
MEAZOR 3D supports 200 built-in data storage, 100 for Laser Distance, and 100 for Scale/Rolling Ruler. And there is no limit on data storage on MEAZOR APP. -
4. What is the Point Scanner (Floor Plan) measurement range? What is the accuracy?
In ideal circumstances: the Point Scanner measurement range is 184ft x 184ft (33,856ft²) or 56m x 56m (3135m²), and the measurement accuracy stands ±1in (±25mm). Non-ideal circumstances: such as outdoors with strong light, or under a bad reflective surface, the error will be superimposed with a maximum +- 2‰ of the measurement distance. -
5. How to get a more accurate result for Point Scanner/Curve Scanner function?
There are several key points during operation that can lead to measuring errors, please ensure following MEAZOR 3D Point Scanner Operation Guide at: https://hozodesign.com/blogs/journal/meazor-3d-dos-donts-operation-guide -
6. Does MEAZOR 3D support fast charging? How long does it take to fully charge MEAZOR 3D?
MEAZOR 3D supports fast charge applicable with USB-C, with 30 days standby, and 6 hours continuous usage. MEAZOR 3D takes 2 hours to be fully charged. -
7. How many units are supported by MEAZOR 3D?
-General: mm cm, m, in (decimal), in (fractional), ft-in (decimal), ft-in (fractional), yard, -Large Scale Measure: km, mile. -
8. What languages does the MEAZOR APP come with?
Both MEAZOR 3D and MEAZOR App support 7 Languages: English (US), Mandarin (Traditional), Japanese, Italian, German, Spain, French -
9. Which file formats are supported for export?
MEAZOR APP can export files in dxf .pdf .jpg formats. -
10. What is the difference between MEAZOR 3D Premium Combo and MEAZOR 3D?
Compare to MEAZOR 3D standard edition, MEAZOR 3D Premium Combo includes 2 extra accessories that worth $99: 1. x 1 Ultra 3D Adapter 2. x 2 Target Plates -
11. How can MEAZOR 3D measure arch doors and windows?
If you would like to scan arch doors and windows (that need to place MEAZOR 3D vertically and scan the vertical shape of the window/door) MEAZOR 3D's curve scanner function was not originally designed to complete vertical scanning tasks, because it requires to use of a third-party joint ball tripod accessory to assist vertical measurement and the accuracy of scanning cannot be guaranteed while using third-party accessories. https://hozodesign.com/pages/meazor 3d-support -
12.Where to find MEAZOR 3D serial number?
The serial number of MEAZOR 3D could be found beside the box, and all the products with the serial number on the box are eligible for the 1-year limited warranty, it’s not a test device or demonstration. -
14. What does the battery icon on the screen stands for?
- Charging: white - Out of power: red -
15. [Diagnosis] MEAZOR APP crash/ not working.
Please send the following information to our support team to help with a quicker investigation: - Which specific function/condition leads to crashes? - What is the frequency of product/App crashes? - Mobile phone model, mobile phone system, and mobile phone brand - MEAZOR App version number - MEAZOR 3D firmware version Please send us pictures or videos about the MEAZOR App crash if you could, so that we could forward it to our engineer to solve your problem faster, and please contact us at suopport@hozodesign.com at your convenience. -
1. De quelle version d'Android l'application MEAZOR a-t-elle besoin ?
MEAZOR App Android fonctionne sur Android 9.0 ou supérieur et nécessite au moins 4 Go de RAM -
2. De quelle version d'IOS l'application MEAZOR a-t-elle besoin ?
MEAZOR App iOS fonctionne sur iOS 14 ou supérieur. -
3. Dans quelles langues l'APP est-elle fournie ?
MEAZOR et MEAZOR App prennent en charge 8 langues : Anglais (États-Unis), chinois (simplifié), chinois (traditionnel), japonais, italien, allemand, espagnol, français -
4. Quels formats de fichiers sont pris en charge pour l'exportation ?
Mode de dessin : exportez des fichiers au format .dxf (2D) .dxf (3D), exportez également des dessins à l'échelle au format .pdf .jpg (ajustement automatique à l'échelle du papier au format A3 (métrique) / tabloïd (impérial)) Mode Liste : exportez des fichiers dans une feuille Excel (.xls), .txt -
5. MEAZOR 3D prend-il en charge le WIFI/4G/Bluetooth ?
MEAZOR prend en charge la connexion Bluetooth 4.0 avec l'application MEAZOR. -
6. Comment mettre à jour MEAZOR 3D ? Combien de temps prend une mise à niveau ?
MEAZOR peut être mis à niveau via Bluetooth après couplage avec l'application MEAZOR, le temps de mise à niveau est d'environ 5 minutes, ce qui dépend de la vitesse Bluetooth. -
7. L'application MEAZOR est-elle livrée avec une fonction de stockage en nuage ? Existe-t-il un compte sur lequel je peux m'inscrire/ me connecter ?
Il n'y a pas de fonction de stockage en nuage sur MEAZOR APP à l'heure actuelle. Et cela ne nécessite pas de s'inscrire / d'enregistrer un compte
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